Protecting the your privacy
Profumi is committed to safeguarding personal privacy. Profumi recognises that individuals have a right to control how their personal information is collected and used. Providing personal information is an act of trust and it is taken seriously. Unless given consent to do otherwise, Profumi will only collect and use personal information as set out below.
Profumi complies with the National Privacy Principles in the Privacy Act 1988. Profumi has also developed and implemented a set of principles on personal information which reflect world best practice on privacy policies. These principles meet and exceed the requirements of the Federal Privacy Act in Australia.

Personal information collection
Profumi will not collect or monitor any personal information about an individual without their consent. The only personal information collected is what has been provided voluntarily.
When a product is purchased or through marketing activities (online, via mail order or  telephone), personal information may be requested (such as name and address) in order to provide products and delivery or advise of other products, which may be of interest. No one is obligated to provide personal information. However, failure to do so may result in Profumi being unable to sell you products or provide services including after sales services.


Use of cookies on this website
Cookies are pieces of information that a web site transfers to a computer's hard disk for record keeping purposes. Most web browsers are set to accept cookies. Profumi uses cookies to make your use of the website and the services offered on it as convenient as possible. Cookies do not themselves personally identify users, although they do identify a user's browser. Cookies allow Profumi to display an automatic add to favourites popup to appear only once. It is possible to set your browser to refuse cookies. However, this may limit the services provided to you by Profumi's web site.

Disclosure and use of personal information
Profumi uses personal information in a range of ways that include:

• Fulfil obligations under sale and purchase contract between the customer and Profumi.
• Obtain opinions and comments about our products and services for improvement.
• Provide information about products, other services and/or special offers.
• Provide services related to Profumi's business such as after sales service.

• Provide appropriate content that may be of interest about new products and special offers.
• Communicate with you regarding product orders and enquiries.
• Acquire customer feedback on services provided.
• Deliver members newsletters and product release announcements.
• Notify winners of competitions.

Under the Spam Act 2003 it is illegal to send, or cause to be sent, �eunsolicited commercial electronic messages?Ethat have an Australian link. A message has an �eAustralian link?Eif it either originates or was commissioned in Australia, or originates overseas but has been sent to an address accessed in Australia.

The Spam Act covers electronic messages ?Eemails, mobile phone text messages (SMS), multimedia messaging (MMS) and instant messaging (iM) ?Eof a commercial nature. However, the Act does not cover voice or fax telemarketing. The legislation sets out penalties of up to $1.1 million a day for repeat corporate offenders.

Profumi does not send advertising information referred to as SPAM, entrants in competitions may receive occasional membership emails as explained in "Conditions Of Entry". Visitors who sign up for membership will receive a membership newsletter occasionally. On occasion a third party will submit their associate's details for membership without prior permission, under these circumstances Profumi will not be held accountable.

If you receive member newsletter communications from Profumi which you do not wish to receive, you may remove your details from the database by emailing Profumi via unsubscribe@profumi.com.au  

Your right of access and review
You have the right to review the information that may be recorded on the Profumi database. Information may be reviewed and/or amended by contacting Profumi on the customer enquiry number (07) 5527 5351. In the same way, a request may be made to delete personal information, and all reasonable steps to delete the information will be made, except where it is required for legal reasons. 

Profumi's use of third party service providers
Like many businesses, Profumi uses a range of third party service providers in its business operations. This means that individuals and organisations outside of Profumi, such as couriers will sometimes have access to personal information held by Profumi and may use it on our behalf. We require our service providers to adhere to strict privacy guidelines and not to use this information for unauthorised purposes.

Secure storage of personal information
Profumi will endeavour to take all reasonable steps to keep secure any personal information recorded, and to keep this information accurate and up to date. The information is stored on servers that are protected in controlled facilities. However, security of communications over the Internet cannot be guaranteed, and therefore an absolute assurance that information will be secure at all times cannot be given. Profumi will not be held responsible for events arising from unauthorised access to personal information.

Virus Scanning
All incoming and outgoing email communications including attachments are scanned by antivirus software that has virus definitions updated on a daily basis to protect both Profumi and the customers computers and networks.

Further Privacy Information
Further general information about privacy protection is available from the Office of the Federal Privacy Commissioner.

The Federal Privacy Commissioner
GPO Box 5218
Sydney NSW 1042

Ph: 1300 363 992
www.privacy.gov.au